Button Pushing: Why Parents Get Defeated in Arguments

by Dr. Scott Sells

Parents that come to my office cannot understand why perfectly good rules and consequences work well with their younger children but not their difficult teenager. The reason is as simple as it is complex. Whenever you try to set down a rule or enforce a consequence, your difficult teenager has this uncanny ability of knowing how to push your buttons. Buttons are words (e.g., “I hate you”; “You never let me do anything”) or actions (e.g., a whiny voice; a disgusted look) that your teenager will intentionally use to make you lose control of your emotions and skillfully defeat you in the heat of battle. When this happens, you become angry or frustrated; this leads to an inability to think clearly and effectively enforce the best laid rules and consequences.

“I Hate You”

Fifteen-year-old Jill would yell “I hate you” each time her parents tried to enforce the rule of not going out on school nights. The parents got so upset by Jill’s yelling and screaming that they lost control of their emotions and got into a bitter argument. In turn, they became so frustrated that they gave in and let Jill leave. Jill proved she could skillfully use the tactic of yelling “I hate you” at her parents to change their moods, get them to back down, and win the argument.

To the difficult teenager, confrontations and arguments are games. The object of this game is to be the first person to control the mood or direction of any argument through the art of button-pushing. Whoever can do this first has the most power to control the other player regardless of size or weight.

If you do not believe me, go to a toy store next weekend afternoon and observe. Soon you will see a small child begin to whine to her father that she cannot live without a particular toy. The father says “no” but the daughter insists, her whines growing louder and more irritating. In response, the father gets visibly more upset and frustrated. He makes idle threats, but the daughter only whines louder until she makes a scene. Soon thereafter you see the father at the checkout line buying the toy and the daughter smiling in triumphant victory. The daughter learns the rules of this game early in life and that physical size or strength matters little. However, parents seem to have forgotten these rules as they grew up and now unintentionally allow themselves to be defeated.

The goal is to help you regain your lost foothold and learn how to “play the game” better than your difficult teenager. Once you learn how the game is played, you can use to end button-pushing and gain the upper hand during future arguments. When this happens, rules and consequences that never worked in the past will suddenly be effective.

I will show you the parent and you the counselor on how to identify the parents buttons or “hot spots.” Next month, I will give you several concrete strategies to stop your buttons from being pushed.

To locate the parent’s personal set of buttons ask the parent to take a moment to ask the following question:

“If you had big red buttons with names on them all over your body that your teenager pushed to make you feel upset, manipulated, angry, or frustrated, what would they be called or look like?” Write down your top five responses to this question on a separate sheet of paper. Once you complete your list, compare it with the top ten list below. Look for similarities and differences. You may have even come up with a few that are not on the list.

Closely examine the definition of each button outlined below. I call this my David Letterman top 10 list. Each one outlines your teenager’s underlying motive or purpose for using the particular button and how it is intended to change and impact you as the parent. Understanding the motive and intended impact behind each button will hopefully help you neutralize its effectiveness.

1. “You never let me do anything.” This statement invites you to point out specific times that you have allowed your son or daughter to do what he or she wanted. The intended purpose is to steer you away from the real issue at that moment and give your teenager the upper hand in the discussion.
   
   
2. “You don’t love me.” This statement is used by your teenager to induce guilt and make you question your self-worth as a parent. Unfortunately, many parents will take this bait instead of recognizing that asking the teenager to do something they do not like has nothing to do with love. Parents often have to administer medicine that may taste bad but is necessary for growth. Teenagers will use this phase to make you feel guilty and withdraw the rule or punishment.
   
   
3. “I hate you” or “You’re a liar/asshole/bad parent.” These statements are meant to get you to lose your temper through personal character attacks. This anger clouds your thought process and limits your ability to effectively enforce consequences.
   
   
4. “You’re not my real mother/father. I don’t have to listen to you.” This statement really unnerves stepparents, but it rarely has anything to do with whether the parent is biological or not. It is a merely another tactic by the teenager to get the stepparent flustered and angry so that they are unable to address the real issue—whether or not the rule was obeyed. Stepparents often take this statement personally. When they do, the teenager has obtained the desired effect and will achieve victory during the confrontation.
   
   
5. A disgusted look, improper gesture or whiny voice. Body language, gestures and tone of voice are some of the most powerful tools your teenager uses to toy with your emotions. Unfortunately, if you take these barbs personally and get angry or frustrated, it automatically gives your teenager the upper hand. As long as your teen knows this tactic bothers you, he or she will use it again and again in the future.
   
   
6. Preying on your most vulnerable area. Difficult teenagers will find the areas that bug you the most and then apply pressure to that area. For example, some teenagers will intentionally keep their rooms messy because of their mothers’ emphasis on cleanliness. Again, this behavior is not a personal attack but just a clever way of throwing you off balance.
   
   
7. “I’m gonna kill/hurt you/myself/others.” Such statements are meant to scare you so that you will back off and lessen the rules and consequences. Teenagers usually use threats of violence only as a last resort or if other buttons failed to work. For example, one teenager used this tactic only when swearing failed to make the parent back down. Difficult teenagers are often willing to go to this level when they know that you will get scared and back down.
   
   
8. “I am gonna lie, lie, lie.” Lying is a pet peeve of most parents and one the teenager knows will get you angry and frustrated so that they can win, win, win. You must be able to punish the lying behavior without losing your cool.
   
   
9. “I hate school.” Most parents value education. Therefore, this statement invites a lecture on how the teenager is throwing away his or her future. Teenagers normally cannot see past tomorrow, so they often do not see failing school as a problem. The teenager, however, knows how important education is to their parents and will use this statement to make you upset and gain the upper hand.
   
   
10. “I’m going to leave or run away.” This statement gets parents to back off from exerting their authority because they fear what might happen if their teenager runs away or lives on the streets. Teenagers recognize this fear and often use this statement as another effective tactic to keep you from taking action or enforcing a rule or consequence.

Once you determine your buttons, I hope it becomes clearer that the teen is not bad or mean-spirited but simply an expert in the gamesmanship of “button-pushing.” You must learn the rules of the game and play it better than your teenager. Once this happens, you will hopefully not take your teen’s button pushing tactics as personal attacks. Instead, you will see them for what they are, skillful manipulations of your emotions to gain the upper hand. Next month, I will show you how to win…the game!!!